FAQ

Frequently Asked Questions

Last updated: March 2026

General Questions

Q: Is Aussie Smokes Online legitimate?

A: Yes, we are a registered Australian business.

Q: Do I need an account to order?

A: No, guest checkout is available.

Q: What payment methods do you accept?

A: Visa, Mastercard, and bank transfers.

Age Verification

Q: Why do I need to verify my age?

A: Australian law requires 18+ for tobacco purchases.

Shipping & Delivery

Q: How long does delivery take?

A: 3-5 business days standard, 1-2 days express.

Q: Is shipping discreet?

A: Yes, plain unmarked packaging.

Products

Q: Are your products genuine?

A: Yes, 100% authentic from authorized distributors.

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